Cookie Policy - LegalPrizm

VUGA Enterprises LLC d/b/a LegalPrizm ("LegalPrizm," "we," "us," or "our") uses cookies and similar tracking technologies to operate and improve our Service, including our website, mobile applications, and related services (collectively, the "Service"). This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use. This policy is incorporated into our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website or use an online service. They help store information about your preferences, authentication, or usage to enhance functionality and performance.

Similar technologies include:

Web beacons: Tiny images used to track page views or email opens.
Local storage: Stores data in your browser for functionality.
Device identifiers: Unique IDs for analytics or authentication.

2. Types of Cookies We Use

2.1 Essential Cookies

Purpose: Enable core functionality (e.g., account login, session management).
Examples: Authentication tokens, session cookies.
Retention: Session-based (deleted after you close your browser) or up to 30 days for persistent login.
Necessity: Required for the Service to function; cannot be disabled.

2.2 Preference Cookies

Purpose: Store user preferences (e.g., language, display settings).
Examples: Theme selection, notification preferences.
Retention: Up to 1 year.
Necessity: Optional; can be disabled.

2.3 Analytics Cookies

Purpose: Collect data on how users interact with the Service to improve performance.
Examples: Page views, click tracking, time spent on pages.
Retention: Up to 2 years.
Necessity: Optional; requires your consent.

2.4 Marketing Cookies

Purpose: Deliver personalized promotions or announcements.
Examples: Tracking for email campaigns, feature announcements.
Retention: Up to 1 year or until you opt out.
Necessity: Optional; requires your consent.

3. How We Use Cookies

We use cookies to:

Authenticate users and maintain sessions
Remember your preferences and settings
Analyze usage patterns to improve the Service
Provide personalized content (with consent)
Detect and prevent security threats

4. Third-Party Cookies

Some cookies are set by third-party service providers (see our Privacy Policy for details). These include:

Datadog: Error tracking and performance monitoring.
Intercom: Customer support interactions.
Google Analytics (if enabled): Usage statistics.

Third-party cookies are subject to their respective privacy policies.

5. Your Choices

5.1 Cookie Consent

When you first visit the Service, we request your consent for non-essential cookies via our cookie preference center. You can modify your preferences at any time.

Cookie Banner Implementation

First Visit: Cookie banner appears at bottom of screen
Granular Control: Users can accept all, reject non-essential, or customize by category
Geographic Detection: EU/UK users see expanded options per GDPR
Consent Storage: Preferences stored for 365 days
Re-consent: Requested annually or when policy changes

5.2 Browser Settings

You can block or delete cookies through your browser settings:

Chrome: Settings > Privacy and Security > Cookies
Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy
Edge: Settings > Cookies and Site Permissions

Note: Blocking essential cookies may impair Service functionality.

5.3 Do Not Track

We honor Do Not Track (DNT) signals, limiting non-essential tracking when enabled in your browser.

5.4 Cross-Device Tracking

We do not track users across devices for advertising purposes. Device linking is only used for:

Security (detecting unauthorized access)
Account synchronization (with your consent)
Technical support

5.5 Pixel Tracking

We may use tracking pixels in emails to measure:

Email open rates
Link click rates
Delivery confirmation

You can disable image loading in your email client to prevent pixel tracking.

5.6 Opt-Out Tools

You can use browser extensions like Privacy Badger or opt-out tools provided by third parties (e.g., Google Analytics Opt-Out).

6. Changes to This Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. We will notify you via email, in-Service announcement, or website banner. Continued use of the Service constitutes acceptance of the updated policy.

7. Contact Us

VUGA Enterprises LLC d/b/a LegalPrizm
Address: 18117 Biscayne Blvd Unit 1039, Aventura, FL 33160, United States
Email: [email protected]
Phone: 786-967-6544